Hotel Academy courses

Practical Front Office learning, ready when your team is.

Buy access to one course, build a four-course pathway or give your team the complete Hotel Academy Front Office program.

Choose course access

Once-only course access

Choose the course access that fits your team.

No contracts and no ongoing payments. Select your access level, then choose the learning your team needs.

Single Course

Start with one focused course for a current team priority.

$150

Choose 1 course

Choose one course
Most popular

Multi Course

Build a more complete learning pathway across four courses.

$400

Choose 4 courses

Choose four courses

Full Program

Give your team access to the full Front Office program.

$750

10 courses · normally $999

Choose the full program
  • Interactive knowledge checks that reinforce key moments.
  • A downloadable eBook with each course.
  • Learning designed for busy hotel teams and real guest conversations.

Front Office program

Ten courses for confident guest conversations.

Choose individual subjects or build a tailored path across service, communication and booking confidence.

  1. The Art of Guest Connection & First Impressions
  2. Professional Communication That Elevates Guest Service
  3. Rapport Building for Exceptional Guest Service
  4. Understanding Guests Beyond the Booking
  5. Turning Guest Enquiries into Seamless Experiences
  6. How to Recommend Like a Hospitality Professional
  7. Turning Guest Conversations into Revenue Opportunities
  8. Confident Booking Conversations That Convert
  9. Turning Guest Hesitation Into Booking Confidence
  10. Closing Guest Bookings with Confidence

Need something tailored?

Take your learning further with your own brand.

Hotel Academy can also create a white-label academy or custom video training around your hotel standards, systems and team priorities.

White-label and custom video options: Price on request

Discuss a tailored option
White-label academyBring learning under your logo, language and hotel standards.
Custom training videosTurn SOPs, systems and service priorities into focused training.
Files for your LMSReceive the agreed custom files for your hotel learning workflow.

Ready to start?

Choose the course access that makes sense for your team today.

Use the checkout to select one course, four courses or the full Hotel Academy program.

Go to course checkout